Brenda Dervin

NEUTRAL QUESTIONING: A NEW APPROACH TO THE REFERENCE INTERVIEW by Brenda Dervin and Patricia Dewdney (1983)


Sense Making Methodology Site

academic webpage

wikipedia

Chaos, Order, and Sense Making: A Proposed Theory for Information Design (1999), by Brenda Dervin

Sense-Making Methodology: Communicating Commmunicatively with Campaign Audiences, by Brenda Dervin and Micheline Frenette, 2001

What methodology does to theory: Sense-making methodology as Exemplar, by Brenda Dervin, 2006

Sense-Making Methodology: Learn What Users Understand is Important, by Georg Strom